Augusta Convention Center Enhances Guest Experience

The Augusta Convention Center in Augusta, GA, has upgraded its digital signage system with a hospitality-specific solution from Noventri. The installation includes a new wayfinding totem and a facility-wide update to its media player infrastructure. The upgrade enhances internal operations and the guest experience at the downtown venue, directly connected to the Augusta Marriott at the Convention Center.

Established in 2013, the Augusta Convention Center features over 100,000 square feet of event space, including a 40,000-square-foot exhibit hall. The venue blends modern amenities with historic architectural elements, such as a restored cotton warehouse. Its strategic location on the Savannah River in downtown Augusta makes it a prime destination for regional and national gatherings, especially during the Masters Tournament.

For years, the Augusta Convention Center grappled with a system that necessitated daily manual reboots, consuming valuable time for the IT staff and potentially causing confusion for event attendees. The transition to Noventri Digital Signage has eliminated these disruptions. “Since the installation, we haven’t had to reboot a single device,” said Blake Chambers, the director of event technology for the convention center. “This has allowed us to reclaim hours every day and has significantly enhanced the reliability of signage across the facility.”

Noventri’s strength lies in its deep expertise in hospitality environments, designing systems that work over time with minimal staff intervention. As part of the installation, the system was integrated with the Marriott CI/TY property management software, enabling seamless, real-time updates for events and meetings across the signage network.

“Hotels and convention centers have enough to manage. Our job is to make digital signage one less thing they have to think about,” says David Linetsky, founder/CEO of Noventri. “That’s why we made Noventri to be reliable, easy to use, and tailored to hospitality from day one.”

In addition to upgrading the media infrastructure, Augusta Convention Center installed a Noventri wayfinding totem display to help guests navigate the building with ease.

For more information, visit www.augustaconventioncenter.com.

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