New Orleans Harnesses AI to Enhance Visitor Experience

New Orleans & Company has announced a B2B partnership with Mindtrip, an AI-powered platform, to transform the DMO’s content into personalized and actionable trip plans for visitors. From the lively sounds of jazz in the French Quarter to marveling at Creole architecture, local cuisine and celebrations, Mindtrip for Business will integrate into neworleans.com, generating custom, end-to-end itineraries—connecting visitors to local businesses and making exploration across the city both exciting and instantly tangible based on personalized traveler interests.

When a visitor begins to plan a trip on neworleans.com, they can explore the city using Mindtrip’s conversational AI to ask questions, get recommendations and turn their interests into personalized trip plans. Mindtrip can generate a custom itinerary replete with photos and interactive maps for each point of interest. These itineraries can be highly specific—for example, someone might want to find a lively bar, taste test every savory beignet, dance in a second line parade, or discover the best neighborhoods to stroll under the oak trees. Mindtrip can also surface activities tailored to families with young children, highlighting activities happening in the area that are a perfect fit for their needs.

Each itinerary also includes distance estimates and thoughtfully sequenced stops to help travelers avoid unnecessary zig-zagging and maximize their time exploring the city. By indexing, prioritizing, and combining New Orleans & Company content and business listings with a robust proprietary knowledge base, Mindtrip can provide visitors with updates on temporary closures and guidance on how to avoid areas under construction. In addition to using the main “AI Trip Planner“ slideout, visitors can access Mindtrip by:

In addition to partnering with New Orleans & Company, Mindtrip for Business works with a range of destinations. These include national tourism boards such as Brand USA and Visit Costa Rica; U.S. territories such as Discover Puerto Rico; state organizations such as Visit California and Travel Nevada; regional DMOs such as The Outer Banks Visitors Bureau and See Monterey; and vibrant city destinations including Visit Truckee-Tahoe.

For more information, visit www.neworleans.com.

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