Egencia Launches Helping Healthcare Travel Program

Egencia, a business travel platform by Expedia Group, has announced the Helping Healthcare travel program to assist global healthcare providers with securing hotels for employees who are safely distancing from family or traveling to COVID-impacted areas. Egencia is offering healthcare and other service providers three months of free travel management services, including waived transaction and onboarding fees, access to special healthcare hotel rates with an average saving of up to 30 percent per night and 24-hour customer service in over 30 languages.

“Healthcare providers need their staff to be able to easily find affordable rooms near their workplace, and at Egencia we’ve purpose-built a program to do just that,” said Ariane Gorin, president of Expedia Business Services.  

The Egencia Helping Healthcare travel program is available to healthcare providers in over 25 countries with support from thousands of hotels. For Egencia customers like Apollo, a web-based platform that matches healthcare professionals with hospitals and other facilities in need of extra staffing due to COVID-19, it’s important that they make it as easy and seamless as possible for healthcare professionals to go where they are needed most.

The simple setup of this travel program allows healthcare providers to access Egencia’s travel management services after a 45-minute onboarding phone call. Healthcare workers can quickly start to find and book hotels close to their place of work either online or via the Egencia mobile app, with the option to expense or cover the cost themselves.

Healthcare providers can update their staff travel program whenever they need to—for instance, to make an area unbookable should it become high-risk. They can also ensure their staff have 24/7 support when they need it, and access to regular travel updates through the app or by logging in online. With the Egencia Helping Healthcare travel program, healthcare providers will benefit from: 

  • 90-day Egencia booking fee waiver
  • Accelerated onboarding experience with no onboarding fees
  • Special healthcare hotel rates at properties able to accommodate frontline workers
  • Ongoing travel disruption notifications and updates
  • Tools to know where travelers are in the world, plus full access to all Egencia reporting capabilities
  • 24/7/365 customer service in over 30 languages


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